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Hi Guys,
I've just taken ownership of my new Halcyon grey Classic 350 and although I've only done 60 miles on him I'm smitten! Never had a bike that makes me smile as much as this one ( I also have a Suzuki V-Strom 1050XT which is an amazing bike too)...HOWEVER I do have a problem with the fit & finish of the bike, specifically the chrome at the very top of the exhaust header pipe, the chrome plate is SO thin and doesn't come all the way up to the engine block and has already started to flake!..I'm not sure how to add a pic on here but did do a very short video on you tube (2 wheeled willie) Has anyone else experienced this? And is this something I should speak to the Dealers about or am I setting the bar too high with my expectations?
Looking forward to becoming an active RE Forum member over the coming months.
Willie
 

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Give the dealer a chance to make it right first. If you're ignored, then escalate it higher on the food chain. If Enfield wants to be number one in the world market they have to address these issues and keep quality control in check. That being said, dealers can make or break a brand. American brand bikes bikes have suffered from sub-par dealerships. They have to focus on customer service. End of story.
 
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